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Benefits Contact Information

Employee Rights and Responsibilities

Contact information for Cal State Monterey Bay benefit providers, including medical, pharmacy, dental, vision, retirement, flexible spending accounts, insurance, and voluntary benefit programs. Employees should contact the appropriate provider directly for questions regarding coverage, claims, eligibility, or billing.

Contact Resources

Provider Plans and Info Phone Number

Select HMO

Traditional HMO

 1-855-839-4524

  /

HMO: Access+, Trio

PPO:  PERS Gold, PERS Platinum

1-800-334-5847

1-855-633-4436
Health Net Smartcare 1-888-926-4921
Kaiser Permanente 1-800-305-1220
PPO 1-800-288-6928
United Healthcare 1-888-867-5581
Provider Plan Info Group Number Phone Number
Dental PPO 4018 - xxxx 1-800-626-3108
Dental HMO 02034 - xxxx 1-844-519-8751
Provider Plans Info Phone Number
BASIC Group: 30059426 BASIC: 1-800-877-7195
PREMIER Group: 30077022 PREMIER: 1-800-400-4569
Provider Plans Info Phone Number

HCRA and DCRA Accounts

Claims: ASIFlex, P.O. Box 6044, Columbia, MO 65205-6044

Infoline: 1-800-659-3035

Toll-free fax: 1-877-879-9038
Provider Plans Info Group Number Phone Number
Voluntary Life, AD&D, and Long Term Disability Insurance, Accident Insurance, Critical Illness Insurance

Life and AD&D: 603267-C

Long Term Disability: 642920-A

 1-800-378-5745
Provider Plans Info Phone Number
Retirement, membership, service credit, etc. 1-888-225-7377
403(b) Supplemental Retirement Plan 1-877-278-3699
401(k) and 457 Plans & PST Retirement program 1-855-616-4776
Provider Plans Info Phone Number
Legal Plan Insurance 800-247-4184
Auto & Home Insurance 1-866-680-5143
Employee Assistance Program 1-800-367-7474
Pet Insurance 1-844-397-8938
529 Plan 1-877-728-4338