OTTERalerts
OTTERalert is ºÚÁÏÉçapp’s emergency alert system. It delivers emergency alerts via email, text, desktop notification, and an outdoor speaker system to all members of the ºÚÁÏÉçapp community.
Emergency Alerts for ºÚÁÏÉçapp Students and Employees
ºÚÁÏÉçapp employees and students automatically receive emergency alert emails to their campus email address whenever there is an emergency on campus or when the system is undergoing testing.
- to start receiving emergency alerts via text
- .
Alerting Methods
Email alerts
OTTERalert emails are sent from csumb@email.getrave.com or noreply@genasys.com. ºÚÁÏÉçapp employees and students automatically receive OTTERalert emails to their campus email account.
Desktop alerts
OTTERalert messaging are sent to all ºÚÁÏÉçapp-owned/managed computer workstations and laptops running the Rave Notifier software. OTTERalert will display a full-screen pop-up alert that provides messaging about the emergency on campus and what actions to take. .
Text alerts
OTTERalert texts come from 226787, 67283, 78015 or 77295. To stop receiving the text alerts, reply STOP to an OTTERalert message. ºÚÁÏÉçapp employees and students are encouraged to .
Speaker system alerts
Depending on the situation, the campus speaker system may be used.
Website alerts
The Emergency Information Page may be used for notifications and updates. In the event of an emergency, every page of the ºÚÁÏÉçapp website displays a banner with emergency alerts and updates.
Social Media alerts
may be used for notifications and updates.
OTTERalerts for Parents and Family Members
Parents and family members of ºÚÁÏÉçapp students and employees can receive emergency alerts via text by having their cell phone number added to an existing ºÚÁÏÉçapp student or employee OTTERalert account.
OTTERalerts for the General Public
Anyone who is not a ºÚÁÏÉçapp employee or student can receive ºÚÁÏÉçapp’s emergency alerts via text by texting OTTERalert to 226787. Active emergency alerts can also be viewed at csumb.edu/emergency.
Contact OTTERalert
Contact ºÚÁÏÉçapp University Police or the Emergency Manager.
In an emergency, CALL 9-1-1. The Police Department’s public counter is open Mon-Fri, 8 a.m. to 5 p.m. when ºÚÁÏÉçapp is open. Officers are available 24/7. Call (831) 655-0268 for non-emergency situations.